I was scheduled for a 45-minute phone consultation with the anesthesia department. They were to call between 9-11 am. I arranged clients accordingly. They did not call. I called them. “Oh, my, I need to talk to the supervisor; you were supposed to be the first call.” Another call comes in. It is the person I was scheduled with, apologizing for being late. We went over the prep and arrangements.
I chose to remain optimistic that their timing will be accurate during surgery.