I recently had to select an attorney.  I was given names of people to talk to.  One I could not reach.  One did not practice in the area I was seeking.  Others were very far away.  I thought about a man who is in one of my business groups who I really like and respect.  I decided to contact him.  He always calls me Dr.Gelman, whereas everyone else calls me Natalie.  I have pointed that out to him, but he continues which reflects his humor.  I was at his office looking over some documents I had brought to him.  He flipped through them (truly flipped), and said, “Natalie, this is not a problem.”  I said, “You just called me Natalie.”  He said, “You are in my office now.”

I picked the right attorney.  Humor matters.